Policies with Terms & Conditions
Let us handle your ground transportation needs.
To learn more about how well we’re doing with our Web site so we can continually improve and provide you with better service, we keep track of how many visitors we have, when they visit, and where they come from (their domain name, such as google.com, yahoo.com, etc.).
We don’t capture any personal information such as your name, address, or phone number unless you give it to us. We receive and record only the personal information you specifically provide — for example, when you made a reservation.
We keep all personal information secure and use it for only the stated purpose and as explained here. We may use your personal information to customize your content, to fulfill your requests, and to contact you about new offerings and events at the Web site.
You may visit anonymously or you may identify yourself when you made a reservation or send us an email. We welcome you either way, and we’ll honor your privacy and safeguard any information you give us as outlined here.
Majestic Limousines may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.
Payment / Cancellation Policy
CANCELLATION POLICY: If sedan or SUV is cancelled on site or with less than two hours of scheduled time, a full charge will be applied. If vehicle is cancelled with at least two hours prior to service only 50% cancellation charge will be applied. If Limo, Vintage Car, Van, or buses is not cancelled within 48 hours of scheduled service time a full charge will be applied. Please, note that a 50% non refundable deposit is charged on all jobs. Notification is required within 24 hours of services that have a prior reservation for pick up time between 12 AM ET and 9 AM ET. Changes not guaranteed and depends on vehicle availability.
SPECIAL EVENTS DATES POLICY: Special Events are Super Bowl, New Year’s Eve, Prom, or any service marked as a Special Event on confirmation. Special Event Cancellation Policy supersedes standard cancellation policy. If vehicle is not canceled within two weeks prior to date of service or otherwise dates marked on confirmation, a full charge will be applied. If vehicle is canceled, a full charge will be applied, 100% non-refundable deposit is required on all jobs.”
Terms & Conditions
Additional waiting time on point-to-point services is not included and will be added to your bill if used. Charges start after 15 minutes of requested pick up time. On airport pickups we include up to 30 minutes of waiting form the actual flight arrival time, additional waiting time & parking if needed is not included in the provided rate & will be added to your bill. All charges are on the hour; no half hour charges. The rate quoted prior to service is an estimate of the cost of requested services, total may change due to additional waiting time, stops, etc. The card holder is responsible for all payments. Cardholder understands and agrees to all charges provided by Majestic Limousines. All unpaid deposits and balances are authorized by customer, with either verbal or signed agreement of services. Majestic Limousines obtains credit card authorizations on all requests prior to service date that exceeds its estimate in case service goes over its estimated quote. Please note that a 3% convenience fee will be added to credit card payments that exceeds $1000.00.
LIABILITY AGREEMENT: This agreement is a contractual arrangement of this company for the hire of limousine service and pertains specifically to the performance, by the customer in the limousine during the duration of time. In addition to the hourly rate for vehicle and chauffeur, any damage excess of usual use and wear of the hired vehicle, there will be a minimum charge of $150.00 for the repair and/or general cleaning of the vehicle. Decision as to the unusual wear and use of the vehicle interior and its environs, rests with Majestic Limousines, solely, and its experience as to general habitation of hired vehicles and its decision is final.
ADDITIONAL SERVICES: If duration or type of service exceeds that listed above, additional charges will be applied in accordance with our standard rates. Our Chauffeur has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s). Smoking is not permitted in our vehicles. Majestic Limousines is not responsible for delays caused by unsafe road conditions or articles left in the vehicle. Vehicles cannot be loaded beyond seating capacity, regardless of the distance. Majestic Limousines is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date.
BABY SEATS: We do provide baby seats upon client’s request. By no means Majestic Limousines guarantees the baby seats. Parents or guardian are responsible for inspection & securing the baby seat & child to the vehicle for their safety. The use of our baby seats is solely on the discretion & responsibility of the user & Majestic Limousines is not responsible & relinquishes the use & responsibility to the user.