Policies with Terms & Conditions
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Privacy Policy
Majestic Limousines has this Web site for you, to make it easy for you to do business with us. We want to give you useful information, day or night, wherever you are.
To learn more about how well we’re doing with our Web site so we can continually improve and provide you with better service, we keep track of how many visitors we have, when they visit, and where they come from (their domain name, such as google.com, yahoo.com, etc.).
We don’t capture any personal information such as your name, address, or phone number unless you give it to us. We receive and record only the personal information you specifically provide — for example, when you made a reservation.
We keep all personal information secure and use it for only the stated purpose and as explained here. We may use your personal information to customize your content, to fulfill your requests, and to contact you about new offerings and events at the Web site.
You may visit anonymously or you may identify yourself when you made a reservation or send us an email. We welcome you either way, and we’ll honor your privacy and safeguard any information you give us as outlined here.
Majestic Limousines may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.
Payment / Cancellation Policy
CANCELLATION POLICY: If sedan or SUV is cancelled on site or with less than two hours of scheduled time, a full charge will be applied. If vehicle is cancelled with at least two hours prior to service only 50% cancellation charge will be applied. If Limo, Vintage Car, Van, or buses is not cancelled within 48 hours of scheduled service time a full charge will be applied. Please, note that a 50% non refundable deposit is charged on all jobs. Notification is required within 24 hours of services that have a prior reservation for pick up time between 12 AM ET and 9 AM ET. Changes not guaranteed and depends on vehicle availability.
SPECIAL EVENTS DATES POLICY: Special Events are Super Bowl, New Year’s Eve, Prom, or any service marked as a Special Event on confirmation. Special Event Cancellation Policy supersedes standard cancellation policy. If vehicle is not canceled within two weeks prior to date of service or otherwise dates marked on confirmation, a full charge will be applied. If vehicle is canceled, a full charge will be applied, 100% non-refundable deposit is required on all jobs.”
Privacy of Your Communication
Majestic Limousines values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.
Collection and Use of SMS Data
When you communicate with Majestic Limousines via SMS, we may collect information such as:
Your phone number
• The content of your messages
• Responding to your inquiries
• Providing customer support
• This information is used solely for the following purposes:
We will not use your SMS data for any other purpose without your written consent.
Protection of SMS Data
Majestic Limousines employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.
Disclosure of SMS Data
Majestic Limousines does not disclose SMS contact or content data to third parties unless:
Required by law
• Necessary to protect the rights, property, or safety of Majestic Limousines its users, or others
• Your Rights
User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at Majestic Limousines.
Retention policy
Data is stored for the duration of your services and will be subsequently deleted.
Changes to this SMS Privacy Policy
Majestic Limousines reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
Contact Us
If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact Majestic Limousines at info@majesticlimos.com.Terms and Conditions
By opting in to receive SMS messages, you agree to the following:
1. Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.
2. Types of SMS Communications
By opting in, you may receive SMS messages related to:
• Reservation and service reminders/confirmations
Follow-up messages
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to three messages related to each service.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.
5. Opt-In Methods
You may opt in to receive SMS messages from Majestic Limousines in the following ways:
By submitting an online form https://www.majesticlimos.com/contact-us/
6. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at info@majesticlimos.com.
7. Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at info@majesticlimos.com.
8. Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy https://www.majesticlimos.com/privacy-policy/ page.
Message frequency may vary depending on service.
Terms & Conditions
Additional waiting time on point-to-point services is not included and will be added to your bill if used. Charges start after 15 minutes of requested pick up time. On airport pickups we include up to 30 minutes of waiting from the actual flight arrival time, additional waiting time & parking if needed is not included in the provided rate & will be added to your bill. All charges are on the hour; no half hour charges. The rate quoted prior to service is an estimate of the cost of requested services, total may change due to additional waiting time, stops, etc. The card holder is responsible for all payments. Cardholder understands and agrees to all charges provided by Majestic Limousines. All unpaid deposits and balances are authorized by customer, with either verbal or signed agreement of services. Majestic Limousines obtains credit card authorizations on all requests prior to service date that exceeds its estimate in case service goes over its estimated quote. Please note that a 3% convenience fee will be added to credit card payments that exceeds $1000.00.
CANCELLATION POLICY: For SUV and Sedans: Cancellations received 24 hours prior to scheduled services will be charged a 50% cancellation fee. Cancellations within the 24-hour period prior to scheduled services will be charged the full service amount. For Limos, Vintage Cars, Vans or Buses: Cancellations received 48 hours prior to scheduled services will be charged a 50% cancellation fee. Cancellations within the 48-hour period prior to scheduled services will be charged the full service amount. Changes: Changes within 24 hours of reserved/ scheduled time are not guaranteed and depend on availability. Changes outside of the 24 hours are considered a new service and are subject to cancellation fees as stated above. Cancellation fees are not transferrable or applied to future services.
SPECIAL EVENTS DATES POLICY – Special Events are Super Bowl, New Year’s Eve, Prom, or any service marked as a Special Event on confirmation. Special Event Cancellation Policy supersedes standard cancellation policy. If vehicle is not canceled within two weeks prior to date of service or otherwise dates marked on confirmation, a full charge will be applied. If vehicle is canceled, a full charge will be applied, 100% non-refundable deposit is required on all jobs.
LIABILITY AGREEMENT: This agreement is a contractual arrangement of this company for the hire of limousine service and pertains specifically to the performance, by the customer in the limousine during the duration of time. In addition to the hourly rate for vehicle and chauffeur, any damage excess of usual use and wear of the hired vehicle, there will be a minimum charge of $150.00 for the repair and/or general cleaning of the vehicle. Decision as to the unusual wear and use of the vehicle interior and its environs, rests with Majestic Limousines, solely, and its experience as to general habitation of hired vehicles and its decision is final.
ADDITIONAL SERVICES: If duration or type of service exceeds that listed above, additional charges will be applied in accordance with our standard rates. Our Chauffeur has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s). Smoking is not permitted in our vehicles. Majestic Limousines is not responsible for delays caused by unsafe road conditions or articles left in the vehicle. Vehicles cannot be loaded beyond seating capacity, regardless of the distance. Majestic Limousines is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. BABY SEATS: We do provide baby seats upon client’s request. By no means Majestic Limousines guarantees the baby seats. Parents or guardian are responsible for inspection & securing the baby seat & child to the vehicle for their safety. The use of our baby seats is solely on the discretion & responsibility of the user & Majestic Limousines is not responsible & relinquishes the use & responsibility to the user.